Step into the spotlight and take charge of the live gaming floor! We are looking for a passionate and driven Table Gaming Manager to lead our table games and poker operations, delivering unforgettable experiences and driving performance in one of the most exciting environments in hospitality.
You Will
* Lead and inspire a high-performing team of dealers and supervisors
* Drive growth in handle and margin efficiency across all table games and poker
* Responsible for achieving and exceeding gaming performance targets
* Use Tangam software and insights to optimise table performance
* Deliver exceptional customer service and player protection standards
* Be a key decision-maker in the absence of the General Manager
Skills & Experience Needed
* Proven leadership experience in a live gaming environment
* In-depth knowledge of table games and poker operations, including rules, compliance, and player protection standards
* Strong analytical and decision-making skills, with the ability to use data and tools (e.g., Tangam software) to optimise performance
* Excellent communication and people management skills – able to inspire, coach, and develop a high-performing team
* Commercial awareness with a track record of driving revenue, margin efficiency, and operational excellence
* Customer-focused mindset, delivering exceptional guest experiences in a fast-paced, high-energy setting
* Ability to remain calm under pressure and make sound decisions, including acting as the key decision-maker in the absence of the General Manager
Requirements
- Must be 18 years of age or older and have the legal right to work in the UK.
- Flexible to work night shifts and weekends as the role operates in a 24/7 environment.
Why Join Us?
* Rewards that keep the excitement going – from team incentives and competitions to everyday perks, we recognise and reward effort.
* A strong start that sets you up to win – induction provides confidence, knowledge, and support, with ongoing learning to build skills.
* Work with energy and variety – no two days are the same, and you’ll shape how we do things, make a real impact, and bring ideas to life.
* High standards, achieved together – we set the bar high and support each other to reach it, working as a team.
* Room to grow and move forward – opportunities to progress within Grosvenor Casinos and The Rank Group.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know. This is a 24/7 environment, so flexibility for nights and weekends will be part of the role. You must be 18+ and legally entitled to work in the UK.
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