Do you have experience providing customer service within an administrative role? Do you consider yourself to be an asset to a busy team and IT literate? Are you based in or around Llanwern? Tata Steel are seeking a Customer Service Representative to initially join their team on a temporary basis. Llanwern works are responsible for producing strip steel and galvanised steel. The successful applicant will be an approachable individual with good IT literacy and who excels at providing customer service. Role: Customer Service Representative Salary: £27,000 per annum. £14.23ph Location: Tata Steel, Llanwern Works, Newport NP19 4QZ Contract Length: 12 months initially Hours: 36.5 per week, Monday to Thursday 08:30-16:45 and Fri 08:30-15:45 Start: ASAP, pending the result of a medical assessment which does include a drug and alcohol test Role Responsibilities: * Handling customer queries to a high standard and within a timely manner * Signposting customers to further support as required * Undertaking follow up enquiries * Inputting order entry on internal systems * Entering numerical and personal data onto the system efficiently and in a timely manner * Using Ms Excel for data management * Managing delivery and invoice queries, escalating if required * Managing data and coordinating activities to ensure the smooth op...