Head of IT London, Hybrid
We are looking for a highly talented Head of IT to work for a market leading and fast-growing software company based in London.
They are a technology driven company and the technical landscape they are in is constantly changing as they explore new and more efficient ways of creating their products. They also work with several industry leading technology partners who keep them on top of their game.
This is an opportunity to join a dynamic team supporting a real-time, highly available, and highly resilient software platform.
You will coordinate the UK delivery of the company IT services by managing a small team responsible for Production Infrastructure, Networking, User Hardware, and Applications. Develop and implement IT Strategy and Policy to ensure a cost-effective and efficient technology service for their rapidly growing business.
Responsibilities
* Leadership: Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.
* Internal User Technology: Oversee internal IT and computer systems for the company offices
* Procurement: Build supplier relationships and negotiate to obtain the best value on vendor contracts. Production Estate Ownership: Manage all aspects including patching, backup & restore, monitoring, networking, and security.
* Policy & Compliance: Manage our IT policy suite, client due diligence, data security, and ISO27001 compliance. Innovation: Generate innovative solutions in work situations; try different and novel ways to deal with work problems and opportunities.
* Building a Successful Team: Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
* Strategy: Develop effective IT strategies to align with the strategic objectives of the business.
* Client Focus: Craft and implement service practices that meet client and business needs.
* Planning and Organising: Establish courses of action for self and others to ensure that work is completed efficiently.
Experience
* Exceptional technical background and experience managing IT Teams
* Demonstratable understanding of Quality Methods as they relate to IT Change
* Wide ranging systems experience including AWS (EC2, ECS, Cloudfront, S3, Lambda), Database (SQL Server, PostgreSQL, NoSQL, DynamoDB), Containerised Architecture (Kubernetes, Rancher, Docker, ECS), Monitoring Tools (PRTG, Kibana, Cloudwatch), Scripting (PowerShell, Python), CI Tools (Octopus, TeamCity, CodeBuild), Active Directory/Office 365, VOIP, Networking
* Forward thinking & committed to continuous improvement within both estate and process
* Ability to be hands-on and effectively delegate where appropriate with a self-motivated, can-do attitude that leads by example
* Strong communicator verbally and in writing, with keen listening skills
* Strong commercial awareness and a strong ability to operate in commercially sensitive and important situations
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