General Manager / Operations Manager
Location: Hertfordshire
Salary:£65,000 - £70,000 (DOE) + Company Car + Bonus+ Great Company Benefits!
Shift: Monday - Friday
Permanent Position
An excitingnew opportunity has become available fora passionate and dedicated General Manager / Operations Managerto join a rapidly growing andindustry leading Commercial Vehicle business!
We are seeking an ambitious and hands-on General Manager / Operations Manager to be part of theleadership team! Reporting directly to the Operations Director, this pivotal role will oversee the Workshop, Service, ATF and Tyre departments, ensuring smooth daily operations and supporting long-term strategic goals.
This is a fantastic opportunity for someone looking to make a real impact while progressing towards board-level responsibilities.
What we are lookingfor:
Proven experience in operations or general management, ideally within the fleet, logistics, or commercial vehicle sectors.
Strong leadership skills, with a track record of managing multi-functional teams and driving performance across departments.
A people-first approach, with the ability to develop talent, inspire staff, and ensure the right people are in the right roles.
Excellent communication and interpersonal skills, with a focus on customer service and maintaining high client satisfaction.
Solid financial understanding, including experience managing budgets, tracking performance, and overseeing cost recovery processes.
Outstanding organisational abilities, with a proactive, detail-oriented mindset and the ability to thrive in a fast-paced environment.
As General / Operations Managers key responsibilities:
Support the Operations Director with departmental leadership and strategic alignment and goals.
Monitor and report on departmental KPIs, performance, and cost efficiency.
Lead and motivate various departmentteams to maintain high operational and customer service standards.
Ensure effective budgeting and capture of recoverable costs (e.g., recharges, damage, warranties).
Identify and implement continuous improvement initiatives across departments.
Package and Salary details:
Permanent Position
Company Car
Bonus
Competitive Package
Great Company Benefits
Company Career Progression
Excellent holiday allowance
Safe & Friendly working environment
If you feel you have all the required skills and experience for this position, ideally as General Manager / Operations Managerthen please forward an up to date CV to Yiannis Tsukalas
If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitmentfor more suitable opportunities.
General Manager / Operations Manager / Commercial Manager / Depot Manager / Aftersales Manager / Service Manager / Fleet Manager / Service Director / Aftersales Director / Group Commercial Manager / Head of Aftersales / Commercial Director / Group Manager
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