Place and Economic Growth
Communities Directorate
Temporary Accommodation Move on Support Officer
Ref: 000955
Contract: Permanent
Salary: £34,434 - £38,220 per annum (Grade 6)
Hours: 36.66 per week
Based: The Office is based at Civic Centre, West Street, Oldham, OL1 1UT
Closing Date: Sunday 7th September 2025
Shortlisting & Interview Dates: TBC.
Role Overview:
* To provide advice, support and assistance to customers placed in Temporary Accommodation by managing expectations surrounding their move on options, and identifying any support needs to help them sustain future accommodation utilising a full range of housing options including supported, social and private rented sector accommodation
* To arrange and sustain appropriate placements and provide an intensive housing management function for the temporary accommodation units ((including void management, ordering of cleaning, ordering and monitoring of repairs, tenancy and furniture management), while maximising the Council’s temporary accommodation income collection process
* Work collaboratively with agencies externally and internally while advocating and negotiating on behalf of vulnerable customers, some with multiple and complex needs, to access appropriate services and engage in long-term housing options.
Key Requirements:
* To complete and action move on plans that support and deliver the aims of the customers Personal Housing Plans (PHPs) as legally required within the Homelessness Reduction Act 2017. Your work will involve working with Housing Pathway Advisors and other agencies to encourage and enable customers to recognise, accept and successfully develop skills for independent living
* To continuously review and assess customer’s needs accurately in accordance with all relevant legislation including Care Act 2014, the Children Act 1989, Housing Act 1996 Part VII, the Homelessness Reduction Act 2017 and other relevant legislation and case law.
* To provide housing and tenancy management services to homeless people ensuring high standards of service delivery focused to their needs and to ensure they can successfully sustain and manage their tenancies.
* To ensure all offers of accommodation comply and give consideration to the requirements under The Homelessness (Suitability of Accommodation) (England) Order 2012
If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.
About Us:
We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.
We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.
Our Values and Behaviours:
By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.
We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:
* Work with a resident focus
* Support local leaders
* Committed to the borough
* Delivery high performance
* Take ownership and drive change
You can find out more about our values and behaviours on our greater.jobs Oldham page
Our Benefits Package:
At Oldham Council we offer a great benefits package for our employees, which includes the following:
* 25 days annual leave which increases after 5 and 10-years’ service
* The option to purchase additional annual leave.
* An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
* Discounted gym membership with Oldham Active .
* Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
* Salary sacrifice scheme for home and electronics and Cycle to Work.
* Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
* Staff recognition and celebration events.
* Peer support groups
Inclusive Recruitment:
We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.
If you’re an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme .
Data and Privacy:
For details of how we use your data please see our privacy notice .
Important Information:
Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.
While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.