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This role will provide administrative support for both our external Commercial team and Group Marketing team. It offers a great opportunity for either an entry level role or for someone looking for exposure to the Sales and Marketing aspects of a business, as you will directly support external sales colleagues as well as the Marketing team.
Key Responsibilities
CPD Seminars – Coordinate all CPD seminar requests to ensure bookings and engagement are fulfilled.
External Sales administration – general administration duties to support identified external people in the field by ensuring all activities are accurate and up to date.
Marketing administration – support and execute tasks relating to marketing activities
* You will own the journey of a CPD seminar.
* Responsible for capturing incoming CPD requests from all customer types and facilitating the best suited person for delivery in with face-to-face engagement or video presentation.
* Record all feedback via CRM system to ensure all data is accurate daily.
* Regular connection with identified external commercial people to ensure that all relative administration tasks are understood and completed within a timely manner.
* Support with booking of hotels and transport (typically UK trains) as and when required.
* You will process the monthly expense claims of our external sales team via Concur software.
* You will undertake vital administrative tasks for the Marketing team including support relating to events, exhibitions, merchandise and purchase orders.
* Maintaining stock of promotional merchandise (based at Maesteg head office).
* Ordering workwear and merchandise as required.
* Able to travel (UK) and stay overnight as required, as you will likely be needed to support at industry events.
* Capture all relative information from Siderise training sessions with customers, and Off-site exhibitions and events, then record data within our CRM system accurately.
* Work with our Marketing team to capture Leads in readiness to convert to contacts or opportunities.
The successful candidate will need to demonstrate attributes
* Confident in working with and meeting new people.
* Take pride in quality of work and will want to make improvements when you see the opportunity.
* Enjoys working as part of a team, but able to work autonomously.
* Professional presentation style to customers and colleagues.
* Logical approach to planning and the ability to cope well under pressure.
* Pro-active and results-orientated, focused on meeting schedules, deadlines and performance goals.
* Ability to learn quickly and a desire for continuous self-improvement.
* Highly self-motivated and collaborative, using initiative and a “can do” attitude.
* Establish and develop internal relationships to provide value and support to other departments and to secure their effective help where necessary.
Technical knowledge and skills
A-Level or higher education qualification (desirable).
* Hold a grade 5/c or above in Maths and English GCSE (essential).
* Sound knowledge and proven experience of IT systems (including CRM).
* Fast and accurate typing skills (essential).
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Construction
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