Internal Sales Co-Ordinator Competitive Salary - details provided on application Job Type: Permanent / Full Time Location: Fradley, Lichfield Hours: Monday to Friday, 40 hours per week, 8.30am to 5.00pm Benefits 25 days annual leave plus bank holidays Additional paid birthday leave after 1 year’s service Contributory pension scheme Life assurance (x3 salary after 3 months) Employee healthcare cashback plan Cycle to Work Scheme Enhanced maternity and paternity pay (after qualifying period) Ongoing training and career development opportunities Key Responsibilities Process and manage customer orders through SAP from placement to delivery. Handle customer enquiries, claims, and communications professionally. Liaise with warehouse and purchasing teams to resolve stock or supply issues. Maintain accurate customer data in SAP and CRM systems. Support the Internal Sales Team Leader and Regional Sales Managers. Build and maintain strong working relationships with customers and colleagues. Undertake additional duties as required to meet business needs. Skills & Experience 2 years’ experience in sales or customer service. Strong knowledge of SAP, CRM systems, MS Office, spreadsheets, and scheduling tools. Excellent written and verbal communication. Ability to prioritise, multitask, and meet deadlines efficiently. Solution-focused and able to handle routine queries and logistics. Strong attention to detail and ability to spot errors before they impact customers. Collaborative team player, but able to work independently when needed. Familiarity with pricing schedules and scheduling management. Personal Attributes Organised, self-motivated, and reliable. Flexible, resourceful, and adaptable to changing priorities. Strong work ethic and ability to deliver high-quality results. Job Ref: EN997 Note: Hollyfield Personnel will only contact successful candidates. By applying for this position, you consent to the retention of your details by Hollyfield Personnel.