Area Operations Manager - Staffordshire
Salary from £60,000 per annum, plus £7.5k car allowance
We are looking for a passionate, people-focused, and guest-obsessed Area Operations Manager to join our team at Marston's and help us achieve our ambition to be the UK's number 1 pub company.
This role involves managing a diverse area of 19 pubs, including managed and partnership pubs, with a variety of trading formats from premium dining to sports-led venues, covering Staffordshire, Shropshire, West Midlands, and Stoke-on-Trent. The position reports to a Regional Operations Manager within our North Division.
Along with a competitive salary, benefits include a generous car allowance, 25 days holiday, private healthcare (for you and your family), Marston’s Rewards discounts, your own pub discount card, a “Save as you earn” share scheme, and an uncapped operations bonus scheme based on individual and regional performance.
Have you got what it takes? You will have full P&L responsibility, focusing on driving sales, guest satisfaction, and achieving key KPIs—both financial and people-oriented.
* You’ll be passionate about developing your Self-Employed Pub Partners, enabling them to reach their full potential and grow sales. A team player.
* You’ll possess a commercial mindset, keen to maximize profit opportunities and support your team’s success.
* You’ll add value in meetings, manage your time effectively, and seize opportunities.
* You demonstrate pace, urgency, and networking skills, especially in recruitment. Energy and a ‘can do’ attitude are essential.
* You know how to deliver excellent guest experiences through high standards and service.
* You are capable of working cross-functionally with departments such as Marketing, Finance, Recruitment, and HR.
* If you enjoy projects, there are many working groups to share ideas and develop further.
What you’ll bring to the table: Enthusiasm for hospitality, service, and multi-site management experience.
* Passion for people, pubs, and the industry.
* Ability to foster a sales culture across your pubs.
* Delivering high standards and service in food and drinks.
* Successful track record in recruitment and team development.
* Ability to inspire, motivate, and recognize success.
* Strong P&L management skills and commercial acumen.
* A love for community pubs and their social purpose.
Living close to your area and having the ability to drive is important for work-life balance.
What we offer: At Marston’s, we prioritize our people and offer benefits such as:
* Training and induction from our award-winning NITA training team.
* Apprenticeship and development programs.
* Enhanced maternity and paternity leave.
* 30% discount in Marston’s pubs and inns.
* Access to the Cheers platform for retail discounts.
* Save as you earn scheme.
* Private healthcare.
* Employee assistance program for well-being support.
Be yourself here. Personality matters more than background. We welcome diverse stories and backgrounds, focusing on the right attitude and ambition. We look forward to what we can achieve together.
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Find out more about our current company strategy HERE
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