IPS Group are partnering with a global insurance group known for delivering innovative commercial insurance solutions to clients across the UK market. This is a brilliant opportunity for an experienced insurance professional with leadership capabilities who thrives in a fast-paced, customer-focused environment. Youll play a key part in driving performance, supporting your team of Insurance Advisors, and delivering a market-leading experience to new clients. Due to continued success and expansion within their division, they are now looking to recruit a Team Leader to support their growing New Business team based in central Manchester. The Role: Working alongside the Team Manager, youll be responsible for leading and motivating a team that handles inbound enquiries, leads, and digital referrals. The focus is on converting new business while ensuring high-quality service, compliance, and team development. Key Responsibilities: Lead, coach, and develop a team of Advisors to exceed sales targets and KPIs. Monitor team performance, manage daily workflow, and ensure all customer interactions meet quality standards. Handle escalations and act as the first point of contact for complex queries and complaints. Collaborate closely with the Retentions Team Leader to share insights and maintain service consistency. Support recruitment, onboarding, and continuous training of new team members. Deliver regular performance reviews and identify training needs. What Were Looking For: Previous experience in a Team Leader or supervisory role within insurance. Strong understanding of the sales lifecycle within insurance, ideally in personal or commercial lines. Proven ability to motivate and develop teams to achieve sales targets and deliver excellent customer service. Confident communicator with a proactive, solutions-focused approach. Organised, resilient, and adaptable to changing business needs. Why Join this organisation? Be part of a global insurance group with a strong brand, ambitious growth plans, and a people-first culture. Work with a high-performing team in a newly structured, growing business unit. Access full training, support for professional qualifications, and clear progression opportunities. Competitive salary, quarterly paid sales bonus, and full benefits package. This is a full-time office-based position in central Manchester (Monday to Friday). To learn more about the role and overall package, apply today or get in touch. Email: Number:0161 416 6203 /07967 701036 ADZN1_UKTJ