Social network you want to login/join with:
Overview
We're rapidly growing our team and searching for an experienced Team Leader to join our customer-focused professionals in our Brierley Hill Office. This outstanding opportunity will empower you to actively nurture and guide our team of Commercial Account Handlers. You will be leading your team to provide support to our existing clients, while ensuring the customer remains our priority.
How you'll make an impact
In the first few weeks, you'll join our training academy. We'll provide you with all the necessary training to excel in your new career at Gallagher. You'll lead a team of Commercial Account Handlers, supporting them in assisting small to medium-sized businesses in finding insurance policies and achieving outstanding outcomes.
On a day-to-day basis, you’ll:
1. Manage a team of up to X Commercial Account Handlers, who advise and sell insurance to small business owners over the phone
2. Conduct regular one-to-one and team meetings to offer guidance, feedback, and support
3. Utilise data to ensure accurate performance management is carried out and relayed back to the individuals in the team through progression review meetings
4. Hit financial targets, ensuring the team sticks to the budget lines
5. Conduct team audits to ensure the team pays close attention to detail
6. Empower the team with knowledge of the products and policies
7. Balance multiple tasks simultaneously, utilising a range of systems and working in a nurturing, friendly, and agile team
About You
Previous experience as a team leader or in the insurance sector is preferred, but not required. Apply even if you lack some qualifications. Relevant skills and experience within Commercial Broking (minimum four years’ experience) are desirable.
Cert CII qualification is a plus. Ability to work towards targets within a regulated, measurable framework and achieve SLA’s is preferred. You should display a motivated and goal-oriented attitude, with excellent communication skills, and the ability to listen, coach, mentor, and support team members.
Strong skills in utilising company data and previous experience mentoring and supporting a team in the commercial insurance industry are valued. We also welcome applications from candidates with Account Handling/Executive experience eager to transition into leadership.
Compensation and Benefits
Along with a competitive salary, we offer a wide range of benefits, including:
* Minimum of 25 days holiday, plus bank holidays, with options to buy extra days
* Defined contribution pension scheme with Gallagher contributions
* Life insurance (4x basic salary, top-up options available)
* Income protection up to 50% of annual income, with top-up options
* Health cash plan or Private medical insurance
* Other benefits: volunteering days, Employee Stock Purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loan, shopping vouchers, family care backup, and more.
#J-18808-Ljbffr