Overview
Inpatient Bookings Coordinator Newcastle Hospital | Bookings | Fixed Term - 6 months £25,038 per annum 37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.
Responsibilities
* Administer a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
* Ensure complex administration and support meets the required standards and timescales.
* Handle appointment bookings and changes.
* Coordinate availability of rooms and consultants.
* Create, alter or cancel clinics as required to support business needs.
* Prepare standard and ad hoc reports as required by the department.
* Bring empathy, sympathy and sensitivity to the role.
Qualifications
* Preferably NVQ level 2 in Business and Administration or equivalent.
* Experience of working in a customer facing environment.
Benefits
We offer a benefits package including fitness, lifestyle, health and wellbeing rewards such as free gym membership, health assessments, retail discounts and pension options.
About the organisation
Join Nuffield Health and create the future you want, today. We are the UK\'s largest healthcare charity, reinvesting income into our services and social impact programmes to support people who would not normally be able to access our services.
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