Support Assistant Oleander House, Ketley Park Road, Ketley, Telford, TF1 5FJ £12.70 per hour 15 hours weekend only position Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Disabilities Scheme at Oleander House, Telford. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Support Assistant will include: Providing a high quality, hands-on support service Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices Skills and experiences: A caring, approachable nature and a confident 'can-do' attitude Ability to keep accurate records and clearly communicate relevant information to team members Excellent communication skills to build positive relationships with customers, families, and internal and external agencies Experience of working as a member of a team A positive and accepting approach to customers whatever their needs Level 2 NVQ Health and Social Care, or willing to work towards Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata A pension scheme with employer contributions A variety of online discounts and rewards from major retailers Health and well-being plans Life assurance Family friendly arrangements, including opportunities for flexible working Tax efficient savings through our Cycle to Work scheme A wide range of learning and development opportunities Job Reference: 225826 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.