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Receptionist/administrator

Pudsey
THE LAWRENCE CLINIC - LEEDS
Receptionist
Posted: 16 February
Offer description

Overview

PRIVATE MEDICAL CENTRE

We are looking for a professional, organised and friendly Receptionist/Administrator to join our busy private medical clinic

This is a key front-of-house Reception and administrative role within a high-quality clinical environment. The successful candidate will be confident working in a fast-paced setting, supporting both patients and clinical teams with efficiency and care.

Hours Monday 11-8pm

Tuesday 6 hours admin plus reception

Wednesday to be confirmed

Friday 9-6.30pm

Extra hours adhoc as and when needed .

Includes rotational weekend cover, helping out when needed. (Saturday or Sunday)

Holiday and sickness cover essential for this role .

Preparing and organising pre-surgery paperwork and theatre lists

Arranging X-rays, scans and diagnostic appointments

Preparing patient files ahead of surgical clinics.

Liaising with consultant surgeons, clinicians and theatre teams.

Communicating clearly with patients regarding appointments and procedures.

Skills & Experience Required

Previous reception or administrative experience (medical/clinical setting desirable

This role would suit someone who enjoys working with people, thrives in a structured environment and takes pride in delivering excellent patient care and administrative support.

We are seeking a professional and organized Receptionist/Administrator to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong office management skills, be proficient with various computer applications, and demonstrate excellent communication abilities.

Duties

* Greet visitors and clients in a friendly and professional manner at the front desk
* Manage phone system ,screen calls, and direct inquiries appropriately
* Schedule appointments and manage calendar bookings
* Perform data entry, filing, and maintain organized records for efficient office operation
* Handle correspondence via email and postal mail, including proofreading documents for accuracy
* Use QuickBooks for basic bookkeeping tasks such as invoicing and expense tracking
* Provide customer support by addressing inquiries promptly and courteously
* Support medical duties as needed, including patient check-in and insurance verification
* Maintain professionalism with phone etiquette and excellent organizational skills to ensure a welcoming environment

Requirements

* Proven experience in office administration, clerical work, or receptionist roles; medical reception roles an advantage or medical admin
* Strong computer literacy with proficiency in Microsoft Office (Word, Excel), and data entry skills
* Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment .
* Exceptional customer service skills coupled with professional phone etiquette
* Experience with calendar management, proofreading, filing systems, and time management techniques .
* Ability to handle sensitive information discreetly and maintain confidentiality

Job Type: Part-time

Pay: From £12.50 per hour

Expected hours: 25 – 32 per week

Benefits:

* Company pension
* Employee discount
* Free parking

Experience:

* reception: 3 years (preferred)

Location:

* Pudsey LS28 8PU (preferred)

Work Location: In person

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