Account Executive / Internal Account Manager (Direct Mail & Print)
Are you a dynamic and customer focused Account Executive with a passion for print and communications?
Join this award‑winning print management company and play a key role in delivering exceptional direct mail and communication campaigns for a diverse portfolio of clients.
What You’ll Do
* Manage multiple Direct Mail and Print projects simultaneously, ensuring deadlines and quality standards are met.
* Act as the primary client contact, offering expert guidance and maintaining strong, long‑term relationships.
* Coordinate with suppliers and internal teams to deliver projects efficiently and cost‑effectively.
* Monitor progress, troubleshoot proactively, and keep clients informed every step of the way.
* Identify opportunities to enhance processes and add value for clients and the business.
* Provide innovative communication solutions to help clients achieve their goals.
* Support our Hybrid Mail help desk, assisting with client queries and service delivery.
What You’ll Bring
* Solid understanding of Direct Mail, Transactional Print and General Print processes.
* Knowledge of Hybrid Mail Solutions (advantageous).
* Familiarity with postal services, printing techniques and finishing processes.
* Experience handling client data in line with ISO standards.
* Excellent project management, organisational, and multitasking skills.
* Strong interpersonal and communication abilities.
* Able to work under pressure, meet deadlines, and manage workloads effectively.
* Skilled at negotiating with suppliers and maintaining cost efficiency.
* A proactive, solutions‑focused mindset and a passion for great customer service.
* Prior experience in the print industry within a customer service or account management role is highly desirable.
* Be part of an award‑winning, forward‑thinking team known for quality and innovation.
* Work on exciting, high‑profile campaigns across multiple sectors.
* Enjoy a supportive, collaborative environment where your ideas make an impact.
* Competitive salary of £30,000–£35,000 (DOE) and opportunities for growth.
Ready to make an impact?
If you’re passionate about delivering outstanding client service and want to help shape the future of print communications, we’d love to hear from you.
Apply now to learn more.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Printing Services, Software Development, and Design Services
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