Overview
As a Pharmacy Services Assistant Apprentice, you’ll be working in a small but busy community pharmacy. You’ll support the pharmacist and wider team in providing excellent customer service, safe handling of medicines, and smooth running of the pharmacy. This is a varied role where no two days are the same but you’ll be trained to develop your skills and confidence.
Responsibilities
* Greeting and assisting customers at the counter with advice and service.
* Supporting the sale of over-the-counter medicines under pharmacist supervision.
* Receiving prescriptions, checking details, and preparing items for collection.
* Assisting the pharmacist in the safe dispensing of medication.
* Ordering, receiving, and storing pharmaceutical stock correctly.
* Monitoring stock levels, replenishing shelves, and ensuring sales areas are clean and presentable.
* Learning how to use pharmacy IT systems for stock control, prescriptions, and record keeping.
* Processing customer payments, handling cash and card transactions.
* Supporting the pharmacist with health campaigns and promoting services such as flu vaccinations or smoking cessation advice.
* Maintaining high standards of customer care by offering a friendly, professional, and helpful service.
* Following health and safety guidelines, infection control, and pharmacy procedures at all times.
* Developing specialist knowledge of pharmacy products and services.
* Completing compulsory training and assessments as part of your apprenticeship.
* Carrying out general housekeeping tasks to keep the pharmacy safe and tidy.
* Assisting the team with other reasonable duties as required to support the smooth running of the pharmacy.
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