Ready to lead and innovate in the world of ServiceNow?
Join a leading IT services and solutions provider as a ServiceNow Solutions Consultant, helping expand a dynamic practice across a broad client base. In this strategic, remote, hands-on role, you will act as the in-house ServiceNow authority, working across pre-sales and solution development to provide expert guidance to clients in a variety of sectors. Collaborating closely with technical teams, sales teams, vendor partners, and customer stakeholders, this position offers the chance to influence how services are delivered and play a key role in driving digital transformation initiatives.
Step into a role where your work is seen, felt, and measured. Apply now and make your mark on technology transformation!
Responsibilities:
* Solution Development:
o Act as the go-to ServiceNow expert, designing solutions across the full ServiceNow platform, aligned to best practice guidelines.
o Work with clients to define requirements and develop solutions across ITSM and other areas including ITOM, ITBM, SecOps, GRC, CSM, HRSD, and SAMP.
o Provide expert advice and recommendations to ensure scalable, maintainable and value-driven solutions.
* Sales & Client Engagement:
o Support the pre-sales process, providing technical and functional expertise to sales teams and prospective customers.
o Lead initial scoping workshops and technical discovery sessions.
o Engage with technical SMEs, project managers, and senior stakeholders, including C-suite executives, to clearly explain proposed solutions and ensure alignment to business goals.
o Work closely with implementation partners to ensure seamless project delivery.
* Knowledge Sharing & Development:
o Maintain your ServiceNow certifications and keep up to date with new platform features and releases.
o Share your knowledge with colleagues through internal training, mentoring and webinars, helping to grow the overall capability within the team.
Key Requirements:
* Proven hands-on experience with ServiceNow ITSM plus at least one other major application suite (e.g., ITOM, ITBM, SecOps, GRC, CSM, HRSD, SAMP).
* Minimum of one ServiceNow Certified Implementation Specialist certification (three preferred).
* ServiceNow Sales and Pre-Sales Accreditations in Platform, ITSM, plus one additional specialist area.
* Strong presentation, communication, and documentation skills, with the ability to engage both technical teams and senior leadership.
* Highly self-motivated, able to manage multiple projects simultaneously and work independently.
* Excellent troubleshooting skills and a commitment to continuous learning.
Benefits:
* Join an established IT services provider with a huge client base, giving you access to a wide range of projects and customers.
* Play a key role in shaping a growing ServiceNow practice, with the freedom to influence processes, offerings and strategy.
* Work for an organisation that invests in your development, values collaboration, and encourages innovation.
* A flexible, remote working setup with a supportive team culture.
Salary:
* Competitive Salary based on experience.