Advert
Finance Assistant
School of Healthcare Sciences
An exciting opportunity has arisen in the Student Finance Team within the school of Healthcare Sciences, this role will have a significant impact on the experience of the student whilst studying at Cardiff University.
In This Role, You Will
* Deal with a range of financial enquiries from internal and external customers, including staff and students, in a professional manner, establishing their needs and adapting the standard of responses accordingly.
* Manage the expense reimbursement of students, ensuring compliance with the University’s Financial Regulations and School Policies and Procedures.
* Book and facilitate payment for accommodation for students attending practice placements using and informing a database of accommodation options including student feedback and details of placement logistics.
We’d Like To Hear From You If You
* Have experience of working in an administrative/finance office setting.
* Ability to deal with requests for information or service, resolving customer issues where appropriate, or being able to escalate where necessary.
* Ability to plan, prioritise and organise own workload within agreed timelines as set by your Line Manager.
We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression. We are a proud Living Wage supporter.
This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you may spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance.
Please contact Rajesh Singh, ( SinghR44@cardiff.ac.uk ), Student Finance Manager, or Dewi James, ( JamesDA1@cardiff.ac.uk ), College Accountant for an informal, confidential discussion about the role.
This post is full-time (35 hours per week) and fixed term until 31 July 2026.
Salary: £24,900 - £25,733 per annum (Grade 3). We do not anticipate appointing this position above Grade 3, point 13, £24,900 per annum
As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.
Date advert posted: Tuesday, 24 June 2025
Closing date: Tuesday, 8 July 2025
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
JOB PURPOSE
Provide a finance administrative service to the School of Healthcare Sciences, engaging and completing a range of routine tasks to meet operational and customer service requirements. Providing support and guidance to staff and students on a range of financial matters, ensuring that the Finance team is supported, and key duties are undertaken.
This is an exciting time to be joining Cardiff University in a finance role as we are transforming how and where we provide our Finance Services. This includes the Creation of a Finance Services Unit which will bring together all operational Finance services across the University into one Unit.
Duties & Responsibilities
Key Duties
* Deal with a range of financial enquiries from internal and external customers, including staff and students, in a professional manner, establishing their needs and adapting the standard of responses accordingly.
* Work with others in order to make recommendations for the development and improvement of current University processes and procedures (specifically Finance related).
* Create good working relationships with key contacts to help improve service levels.
* Undertake a variety of financial and administrative duties to support the team and department.
* Gather and review data to update administrative systems such as databases and spreadsheets, making sure the information is accurate, and highlighting to your line manager basic trends and patterns.
* Actively contribute to the success of the team, leading others through example, and supporting the supervision and management of the team.
Specific Duties
* Manage the expense reimbursement of students, ensuring compliance with the University’s Financial Regulations and School Policies and Procedures.
* Book and facilitate payment for accommodation for students attending practice placements using and informing a database of accommodation options including student feedback and details of placement logistics.
* Support the placement allocation and future planning by providing periodic and ad hoc management information concerning as required by the School, placement partners and regulatory bodies as required.
* Carry out a range of reconciliations, such as supplier statements and open orders, liaising directly with suppliers in resolving discrepancies or problems with orders, invoices, and payments.
General Duties
* Abide by all University policies and undergo appropriate personal and professional development.
* Perform other duties occasionally which are not included above, but which will be consistent with the role.
* Uphold the Professional Services Values & Behaviours.
* Demonstrating a genuine commitment to provide an excellent customer service whether to colleagues, students, or external stakeholders.
Person Specification
PERSON SPECIFICATION
We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian and Minority Ethnic communities.
We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment, showing your transferable skills and potential to be successful in the role. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.
Your application will be assessed against the following essential and desirable criteria for the role. Please copy and paste this section into a new document and give clear examples of how you can evidence meeting each criteria by writing under each one. You can draw on elements from any aspect of your life (e.g. work, home, education/qualifications or community life) as long as you focus on their relevance to the role.
Please save your supporting statement in a separate document with the title [YOURNAME-BR NUMBER-JOB TITLE] and attach it to your application in the recruitment system, available here .
Please note that these are also the criteria shortlisted applicants will be assessed against at interview and/or by other means (e.g. a skills test).
Essential Criteria
* Ability to carry out a variety of administrative tasks, including writing clearly and concisely.
* Experience of working in an administrative/finance office setting.
* Experience of using common office IT packages (e.g. MS Office including Excel).
* Ability to set up and maintain standard administrative systems and procedures, including using University systems to collate and record data online and in hard copy (training will be provided where required).
* Ability to communicate with a wide range of people effectively and courteously whilst maintaining professional standards, adapting your language and style of communication depending on who you are communicating with.
* Ability to work well with your team, knowing how to give advice, guidance and feedback (to colleagues and members of the public) as appropriate.
* Ability to deal with requests for information or service, resolving customer issues where appropriate, or being able to escalate where necessary.
* Ability to plan, prioritise and organise own workload within agreed timelines as set by your Line Manager.
* Ability to use your initiative to solve problems and respond to queries, finding and proposing the best solution.
* A willingness to undertake further training and development.
Desirable Criteria
* Experience of working in a Higher Education environment.
* Ability to speak/understand Welsh or a willingness to learn.
Additional Information
HOW WE WILL SUPPORT YOU IN PERFORMING THIS ROLE
We want to support and develop you in the role, using a combination of the following to help you reach your full potential.
* Regular one-to-one meetings with your team leader.
* An experienced and supportive team around you.
* Support to undertake job-relevant training and development, as identified by your Line Manager. This could be informal or could be an apprenticeship leading to a formal qualification, such as Business administration NVQ.
* A staff mentoring scheme.
* Support to learn Welsh or to update language skills.
Salary Range Min.
24,900
Salary Range Max.
25,733
Job Category
Admin / Clerical
Grade
Grade 3 #J-18808-Ljbffr