Housing Manager - Lettings Team Salary up to £32,000 plus 34 days leave and health cash plan Permanent, Full time (37.5 hpw), East Coast & Yorkshire Make a real difference in our communities If youre ready to leave behind the desk and get stuck into real neighbourhood work, this is the role for you. Youll be part of our awesome housing team across the East Coast and Yorkshire, helping customers feel safe, supported and proud of where they live. Every day brings something new, and youll go home knowing youve made a difference. What youll do Youll understand the community that you work in for our general needs, shared ownership and leasehold customers covering our homes in areas from Sunderland to Sheffield and decide on the necessary course of action. You will work closely with our other housing management teams, and our development colleagues to ensure our properties are the appropriate standard for our new customers. You will represent Home Group in our communities and being present on our estates undertaking Housing Manager tasks such as: pre tenancy visits, sign-ups and handovers of new stock. Youll undertake pre-allocation checks, ensuring we are compliant with our policies, practices and procedures. You will also have involvement across our other housing management functions. Why join us Youll be part of a team that cares deeply about people and places. Well support your growth with our grow our own approach and help you build a career youre proud of. Be part of one of the UKs top 10 Great Places to Work! You have A background in allocations & lettings management processes, either within the housing sector or an alternative sector. An understanding of housing management, housing law, local lettings policies, section 106 agreements. Passionate about delivering excellent customer service and have a genuine desire to help your customers. This job can challenge, especially when were dealing with complaints, but your resilience will help you through. Confident working with external partners and stakeholders such as local authorities. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! Practical bits Hybrid working which involves working from home, in the community or one of your local offices. You'll manage your own diary and be accountable for achieving KPIs. You will need to be able to drive and have access to a vehicle insured for business purposes. Dont worry, well pay your business mileage to cover this use! Youll need an Enhanced DBS check done and we pay for that. Whats in it for you? 34 days leave, rising to 39 (this includes bank holidays and a me day). The option to buy 5 more each year Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800 discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our Housing Manager job description, find out about us, for help to apply and our benefits. Roles can close early, so dont wait. For reasonable adjustments email .