MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 136 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey! Main Purpose This full-time, office based, role is to support the MKM Purchase Ledger Function, working closely with MKM branches and suppliers to deliver a high-level, efficient service to both. This is a large team working in a fast paced, high-volume environment. Full support/training is provided. Duties & Responsibilities Manage a minimum of 13 branches on completion of training Charge out direct orders to customers in a timely manner Investigate and match invoices to PO’s, when automatch fails Liaise with branches and suppliers to resolve queries quickly to enable on-time payments Ensure credits are matched correctly to either held invoices or return notes Developing strong relationships with suppliers and branches Ad hoc duties as and when required. Targets All invoice queries must be noted in a timely manner and sent to the branch or supplier for resolution This is measured in two ways o using the number of invoices without query notes vs the number of total outstanding queries o Aged queries % are used to track daily progress o o 20%-30% Amber o >30% Red The expectation is to be regularly in green A Qlik report is sent daily to each team member detailing their own figures to allow them to monitor and prioritise their workload Managers receive a full report that is entered into a monthly spreadsheet and reviewed daily. Skills, Knowledge and Experience Experience of handling a fast-flowing workload, efficiently and effectively Accuracy and attention to detail is paramount Highly organised Able to work to tight deadlines Strong numeric ability, with Excel experience Be able to remain calm under pressure and manage a fast-flowing workload, efficiently and effectively IT literate Excellent written and verbal communication skills along with a polite telephone manner Good customer service skills Our benefits: A competitive pay package. Generous discretionary bonus scheme. People orientated culture. Substantial Employee Discount Training and development opportunities. Holiday scheme which rewards length of service. Holiday Purchase Scheme Perkbox discounts Contributory pension scheme Performance related bonus Financial Planning Support Cycle to work scheme Free parking Enhanced Maternity Enhanced Paternity Employee Assistance Programme Mental Health Support Any queries, please call on: 01482 262280