Supply Only Administration Assistant – Full Time
Salary: From £24,000 per year
Location: Nelson, Lancashire BB9 0TA
Department: Supply Only
Hours: Monday to Thursday, 8:30 am – 5:00 pm; Friday, 8:30 am – 2:30 pm
Contract: Permanent, office-based
About us
Sovereign Group Ltd is one of the UK's leading manufacturers of PVC-U windows, doors, composite doors, and sealed units. With over three decades of experience, we are trusted by customers nationwide for quality, reliability, and service. Our supply-only department provides products directly to clients who manage their own installations.
About the role
We are looking for a Supply Only Administrative Assistant to support our Supply Only Manager and ensure the smooth running of our client orders. You will write up supply only surveys, prepare quotes and order confirmations, manage the department mailbox and phone line, and maintain accurate client records. The role requires excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities in a fast-paced environment.
Key responsibilities
* Support the Supply Only Manager with the daily administration of client enquiries, quotes, and orders
* Write up supply only surveys from clients, checking sizes, specifications, and configuration details for PVC-U windows, doors, and composite doors
* Prepare and issue quotations, order confirmations, and related documentation
* Manage the supply only mailbox and phone line, responding promptly and professionally to client queries
* Maintain accurate records in the internal order processing system
* Liaise with Production, Despatch, and Transport teams to ensure deadlines and delivery requirements are met
* Track workloads, prioritise tasks, and provide updates to management as needed
* Produce simple reports on order status and client activity
* General office administration, including filing, scanning, and maintaining records
What we are looking for
* Previous administration experience in a busy office environment is required
* Strong organisational and time management skills
* High attention to detail and accuracy in data entry and documentation
* Clear and confident communication skills, both verbal and written
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* Ability to work independently as well as part of a team
* Experience in the window and door industry, manufacturing, or supply chain is desirable but not essential.
Benefits
* 33 days holiday including bank holidays
* Company pension scheme
* Employee discount
* On-site and free parking
* Staff canteen
* Company sick pay scheme (after 2 years of service)
* Additional holiday entitlement: +1 day after 2 years of service and +1 day after 5 years
* Company events
* Early finish every Friday at 2:30 pm
* Training and development opportunities
How to apply
Please send your CV and a short cover letter to - with the subject line: Supply Only Administrative Assistant – Your Name.
You can also apply via Indeed by attaching your CV and including a brief note in your application. Applications are reviewed on a rolling basis, and early applications are encouraged.
Job Type: Full-time
Work Location: In person (Nelson, Lancashire)
Job Type: Full-time
Pay: From £24,000.00 per year
Work Location: In person