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Join Mitie – the future of high‑performing places
ROLE: Facilities Manager
LOCATION: West Yorkshire
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.
We're looking for a Facilities Manager to take overall responsibility for the delivery of hard and soft FM services, ensuring contractual compliance, operational excellence, and continuous improvement across the site.
This role plays a key part in managing service delivery, people, suppliers, and financial performance, while maintaining the highest standards of health, safety, and environmental compliance.
Role Responsibilities:
1. Take overall responsibility for the delivery of hard and soft FM services in line with contractual requirements and KPIs.
2. Manage and monitor Service Level Agreements, ensuring work orders, defects, PPMs, and priorities are actioned correctly.
3. Provide operational support to the contract, including budget management, performance monitoring, and reporting.
4. Build and maintain effective working relationships with clients, Mitie colleagues, contractors, and key stakeholders.
5. Ensure full compliance with statutory requirements, health & safety, environmental systems, COSHH, and risk assessments, keeping all records up to date.
6. Prepare, manage, and action audits, reports, energy and utilities monitoring, and compliance documentation.
7. Attend and contribute to weekly, monthly, and client review meetings.
8. Lead, mentor, and develop team members, ensuring inductions, training, PADPs, and contractor controls are completed and documented.
Required Qualifications:
Applicants must meet the below defined requirements for the role.
9. GCSE standard in English and Maths (or equivalent).
10. IOSH qualification (desirable).
11. Proven ability to manage service delivery, teams, suppliers, and stakeholders.
12. Strong communication skills with the ability to engage at all levels.
13. Excellent time management and ability to work under pressure.
What's in it for you?
14. A key leadership role within a leading facilities management organisation.
15. Opportunities for professional development and career progression.
16. A collaborative, supportive environment where continuous improvement is encouraged.
There's a place for you at Mitie — join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zehdan Raja at .