Oakley Recruitment is working in partnership with a dynamic, growing, business based in Sutton Coldfield who are looking for temporary Customer Service Advisors to join their team friendly and dynamic team on a temporary to permanent basis Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players with the opportunity of excellent training Personality The client is seeking a personable and approachable candidate with excellent customer service skills and initiative to find a resolution to any problems that may arise. The candidate should be able to work well in a team as well as being able manage their own workload and effectively manage their own time. Reward £11.74 per hour Hybrid working 3 days from home 2 days in the office Temporary to permanent Monday Friday - 37.5 hours per week Holiday accrued in addition to the hourly rate Free parking Job role Dealing with inbound and outbound calls to existing customer and booking suitable appointments Advising customers on product information Building strong business relationships Updating CRM database ensuring excellent levels of accuracy and attention to detail Skills and experience A confident telephone manner Excellent communication skills verbal and written Available immediately Resilient with a self-motivated and driven personality Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.