First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND we're proud of it! You’ve only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously. Pay and Benefits : A starting salary of £27,955, increasing at 6, 12, 24, and 36 months to £36,261 The working pattern for this role is Monday to Saturday with a day off on either Tuesday or Thursday Hybrid working available And many more! Key Requirements : An effective decision maker, who will actively seek all the information required, demonstrating great attention to detail to come to the best possible conclusion You must demonstrate our winning attitude value by making mistakes and showing resilience to learn from them, and adapt to our ever changing, fast paced environment A clear communicator, conveying information in a concise and understanding manner, ensuring customers receive clear and helpful guidance. Key Responsibilities : You will take and complete a new finance application, work as part of a team to process finance applications and ensure the process is efficient and as smooth as possible for our customers Through great questioning, listening and conversational skills you will assess the customers affordability along with their stability and intent, to make a lending decision You will take ownership and be expected to efficiently handle inbound and outbound calls for our customers, dealers and internal staff members To apply for this position: You must have the permanent right to work in the UK.