Overview
Hours: 20 hours per week, 08:00 to 12:00. In addition, for 5 weeks per year you will need to be available to work full-time to cover the Building Manager during their annual leave. You will also commit to supporting two large annual events which can run into the evening (overtime paid). From day one, you'll have access to Learning and Development opportunities, mentorship, and a range of benefits from big brand discounts to give back schemes. Grade: B. See a Different World. Where potential is seen and progress is nurtured.
As a Receptionist at Securitas, you'll do more than protect what's important—you'll empower people to thrive. Your presence will make others feel welcome and supported. Your role is an essential part of something bigger, providing flexibility and support to our Building Manager on every shift. This isn't just another job—it's an opportunity to step into a role where your potential is recognised, your contribution is valued, and your progress is supported every step of the way.
Responsibilities
* Provide exceptional professional customer service, ensuring all staff and visitor concerns are addressed promptly and effectively.
* Handle telephone enquiries in line with guidelines and customer requirements.
* Manage the booking process for on-site meeting rooms, catering and refreshment needs, ensuring a smooth and efficient experience.
* Manage incoming and outgoing post efficiently.
* Visit supermarkets and outlets when required.
* Perform any other reasonable duties as requested by the Building Manager.
Please note – the responsibilities listed aren't the full picture, but give a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you.
Qualifications
* The right to work in the UK, with a 5-year checkable history.
* Full UK Driving license (issued prior to 1997 and/or have Category D1 listed).
* Exceptional customer service skills.
* Impeccable communication skills in English—proficient in both written and spoken English.
* Proven experience in Front of House and Reception duties.
* Confident in driving an 8-seater minibus (you will be required to visit supermarkets, outlets and other locations as requested by the Building Manager).
Why Join Securitas?
We have a promise to our people, a People Promise, where opportunity, people and purpose play a vital role in our day to day. Opportunity: We see potential in every person and situation. People: We open our eyes to all that's good. Purpose: We make your world a safer place. We believe in your future, not just your past, and you'll find a career built on trust, respect, and progress.
Additional Information
Join our global team of 375,000+ colleagues and help make the world a safer place. We live by our values of Integrity, Vigilance, and Helpfulness, and our People Promise:
* Opportunity - We see potential in every person and situation
* People - We open our eyes to all that's good
* Purpose - We make your world a safer place
What You Can Expect: Our Recruitment Team reviews every application carefully. If you need help, please email us. We are an inclusive employer supporting equality through Employee Networks, the Race at Work Charter, and the Armed Forces Covenant. We celebrate diversity with events like BSL Week, International Women's Day, PRIDE and Black History Month.
Your Benefits
* Pluxxe - Securitas Perks discounts
* Epassi - Save on gym memberships and more
* Dental Plans - Dental cashback
* HSF Health Plan - Healthcare cash plans
* Cycle to Work - Save on cycling equipment
* Specsavers - Savings on eye tests and spectacles
* WeCare - 24/7 online GP and mental health support
* Toothfairy - Online dental guidance
* Pension Plan - Workplace pension with employer contributions
* My Future Now - Transfer pension savings
* Payroll ISA - Savings account
* Free Mortgage Advice
* Go & Live - Financial Wellbeing Hub
* Death in Service Benefit - Life Assurance for permanent employees
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