Position: Insurance Sales Advisor
Location: Manchester M22
Salary: £25,000 Basic + OTE £30,000-£35,000
Employment Type: Full-time, Permanent
Working Hours: Hybrid - 3 days from home, 2 days in the office
Company: Time Recruitment
Benefits:
£25,000 basic salary
Realistic OTE of £30,000-£35,000
Hybrid working - 3 days from home, 2 days in the office
25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days)
Birthday day off
Casual dress code - be yourself at work
Free onsite parking
Monthly free lunch and weekly fresh fruit in the office
Volunteering leave - up to 2 days per year
Enhanced sick pay after 12 months
Annual flu jab & free eye tests
Employee Assistance Programme - 24/7 confidential support
Cycle to Work scheme
Structured career progression with quarterly objectives and annual reviews
Financial support for professional qualifications
Quarterly staff recognition awards
Annual social events - from race days to boat parties
Enhanced maternity/paternity/adoption/fertility support
About the Role
As an Insurance Sales Executive, you will be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You will handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective.
Key Responsibilities:
Provide outstanding service via phone and digital channels
Convert new business leads and retain existing customers
Handle enquiries, renewals, and complaints with professionalism
Sell and cross-sell insurance products to maximise opportunities
Meet and exceed individual and team KPIs
Maintain accurate records and uphold compliance standards
Stay informed on product updates and regulatory requirements
Ensure fair treatment of customers with clear, jargon-free communication
Who We're Looking For
We are seeking a driven, customer-focused individual with a passion for sales and service.
Essential Experience:
Proven success in a customer-facing call centre role
Strong sales skills in a regulated environment
Ability to meet and exceed performance targets
Excellent communication and rapport-building abilities
A proactive, team-oriented mindset
Desirable:
Experience working across multiple brands
Background in financial services
Knowledge of insurance products and industry regulations
Proficiency in Microsoft Office
Apply Today
If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding