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Restaurant Launch Assistant - French Speaking, London
Client: Deliveroo
Location: London, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: 6fc6983d0012
Job Views: 9
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
The Role
We are building a Restaurant Launch Team to engage with all of our new restaurant partners we bring on to the Deliveroo platform, focusing on the EU small and medium businesses team (SMB). Our goal is to centralize all restaurant launch and sales development activities to create a hub supporting our European markets, ensuring a consistent approach to all restaurant partners from these teams.
As a Restaurant Launch Assistant, you'll support new restaurants as they onboard with Deliveroo, help them understand the process, answer their questions, and provide high-level service as needed.
This role requires working to tight turnaround times, navigating requests from restaurants nationwide. It is a hybrid position after passing probation, reporting to your Restaurant Launch Team Leader.
The base salary is £24,700, plus a bonus of up to £6,000 per year, paid quarterly.
What you will do
* Assist new restaurant partners in setting up and preparing to take orders
* Collaborate with the launch team, sales team, and account managers, representing Deliveroo to new partners
* Meet challenging KPIs while maintaining excellent customer service
* Maintain organized daily call plans to achieve goals
What you'll need to be successful
* Native or fluent in French and English
* Confident in making regular calls with a strong phone presence
* IT literate, able to keep systems updated with relevant information
* Team player, positive, and collaborative
* Committed to professional development
* Positive attitude and influence in the workplace
Why Deliveroo?
Deliveroo is known for quick food delivery but behind the scenes is a story of high growth, challenges, and opportunities. We aim to be the leading food app, transforming perceptions of food through technology and innovation.
Benefits and Diversity
We prioritize employee well-being, offering benefits across health, family, finance, community, growth, and relocation. We embrace diversity, welcoming all backgrounds and identities. All you need is a passion for food and a desire to grow with us in a fast-paced startup environment.
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