Job Title: NOC Engineer - Shift LeadSalary: £ - open to discussions based on experienceLocation: BelfastContract: Permanent, full-timeWork Pattern: 4 on / 4 off rotating days and nights (7am-7pm / 7pm-7am)What's in it for you?Join a well-established technology services organisation supporting critical infrastructure and enterprise customers across the UK. This is an excellent opportunity to work in a fast-paced Network Operations environment where you'll lead incident management, support operational improvement, and develop your leadership skills within a collaborative 24/7 technical team.Essential:Leading and coordinating daily shift activitiesMonitoring networks and responding to alertsManaging incidents, escalations, and service restorationSupporting engineers with technical troubleshootingEnsuring accurate ticket updates and SLA complianceDriving process improvements and operational standardsLiaising with customers, suppliers, and internal stakeholdersDesirable:Experience leading technical support, NOC, or service desk teamsStrong incident management and escalation handling skillsBackground in network operations or IT support environmentsExcellent communication and customer service skillsExperience working within ITIL/SLA-driven environmentsAbility to work effectively under pressure in a 24/7 operationWhy choose VANRATH?Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers- ensuring a smooth process and the best possible role fit aligned to your skills and long-term goals.For further information on this role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.Benefits:shift allowanceWHJS1_NI