Account Manager – Internal Sales Team
Sandbach
£25,000 – £30,000 per annum (depending on experience)
28 days (including Bank Holidays)
8:00am – 5:00pm (Monday to Friday)
Overview:
We’re looking for a proactive and customer-focused Account Manager to join our internal sales team. This is a fantastic opportunity for someone with strong communication skills, a collaborative mindset, and a passion for delivering exceptional customer experiences in a fast-paced environment.
Key Responsibilities:
Deliver first-class customer service, sales, and support as part of a dynamic internal team.
Handle inbound calls confidently and professionally, selling to new and existing customers.
Build and maintain strong relationships with internal and external stakeholders.
Develop a deep understanding of the full product range to provide expert advice.
Support team goals and contribute to a high-performance culture.
Accurately report on sales activity, pipeline, and performance metrics.
Show a strong desire to learn, grow, and progress within the role and business.
Key Performance Indicators (KPIs):
Revenue: Achievement of monthly and quarterly sales targets.
Gross Profit: Effective pricing and margin management.
Customer Experience: Client feedback, Net Promoter Score (NPS), and retention rates.
Ideal Candidate Profile:
Clear, confident, and professional communication skills, especially over the phone.
Strong multitasking and prioritisation abilities.
Team-oriented with a positive and collaborative attitude.
Passionate about customer service and relationship-building.
Goal-driven and comfortable working under pressure.
Proficient with CRM systems, Microsoft Office, and digital tools.
Qualifications & Experience:
Previous experience in a customer-facing or sales support role (preferred).
A-levels or equivalent; a degree in Business, Marketing, or related field is a plus.
Full UK driving licence (preferred for client visits).
Call (phone number removed) or email your CV to
INDCOM