CustomerSalesAdvisor-NorthWestLondon(MaternityCover-6months)
AreyoupassionateaboutbuildingrapportwithcustomersanddeliveringthehighestlevelsofCustomerService?Ifso,readontofindoutaboutthissuperbopportunitytoworkforafunandfriendlyemployer,inafastgrowingandsecureindustry.Ourclientwelcomeapplicantsfromalldifferenttypesofretailsalesandcustomerservicebackgrounds.
JobPurpose:
Thisisagreatopportunitytoworkaspartofasmall,friendlyteam,promotinghigh-end,self-storageservicestocustomers;whilstprovidingexcellentcustomerserviceandmaintainingsuperbstandards.Thejobholderwillbenefitfromabroadrangeofexposure;coveringsales,customerservices,administrationandoperationalmanagementexperience.Theroleoffersagreatbasesalary,withpotentialforfurthersalaryenhancementsandsuperbenefitspackage.
Principleterms:
Workingadayshiftpattern,toincludesomeweekendandbankholidayworking(Working40hoursperweek)
Startingsalary:£29,528p.aEndofYearbonus
Greatbonusscheme;
30daysholiday,whichincludesBankHolidays;
Contributorypensionscheme;
AdditionalBenefits
Perkbox-employee'freeperks'scheme,whichincludesdiscountsonmanyhighstreetretailers,cinematickets,supermarkets,gymsandmuchmore.
Staffdiscountonstorageandretailproducts(30%discountonstorageand50%discountonretailpackaging);
Traininganddevelopmentprogramme;
Additionalbenefitsafterqualifyingperiod,including:adayoffandgiftforyourbirthday,lengthofserviceawardandagenerousmaternityandpaternitypackage.
CoreResponsibilities:
Sales/CustomerService
Sellingspace(dealingwithinboundcustomerenquiriesonly-nocoldcallinginvolved)viaphone,emailandfacetoface);ensuringthecustomerhasallrelevantinformationtomakeaninformeddecision,byexplainingthefeaturesandbenefitsandpricesolutions.
Achievesalestargetsbymaximisingallsalesopportunities.Thiswillincluderespondingandfollowinguponcustomerenquiries,challengingobjections,upsellingretailproductsandclosingsaleswhereverpossible.
Providingthehighestlevelsofcustomerservices,bybeingresponsivetocustomersneedsanddealingwithanyissues/queries.
Administration/Banking
Reviewingandprioritisingthetasksfortheday,dealingwithnewenquiries,completingcontractsanddebtchasing.
Reconcilecash,creditcard,DirectDebitandBACSpayments.Completepettycashfloatchecksonadailybasis.
BankingandPettyCash
Reconcilecash,creditcard,DirectDebitandBACSpayments
Completepettycashfloatchecksdaily
CleaningandGeneralMaintenance
Takeprideinthesiteandmaintainingexcellentstandards
Pleaseapplynowforimmediateconsiderationandjobstart.
TPBN1_UKTJ