The Grantley Arms
Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment.
Key Responsibilities
Engaging with guests and team members to meet and exceed their needs.
Acting as a coach and mentor to your team and ensure high engagement levels, people development and retention.
Managing cost and revenue in all areas of the business without impact on the brand, or quality standards.
Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
Possess a sound understanding of the public house and gastropub scene to retain and increase the restaurants competitive advantage through continuous proactive strategic and operational planning, keeping us ahead of our competitors.
Proactively attracting and selecting talent for the Grantley Arms in line with company procedures and culture.
Key Skills, Qualities & Experience
Hands on approach to work, always being productive and looking to improve
Detail orientated and drives standards
Possess a positive attitude and a desire to learn
Ability to meet deadlines and work under pressure
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues
Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
Tips typically over £200 per month (£2,400 per year)
Complimentary bespoke uniform and chef whites
Complimentary meals whilst on duty
Refer a Friend bonus - Earn up to £1000
Complimentary employee car parking
Complimentary state of the art onsite gym - with personal trainer support
31 days annual leave (including bank holidays) increasing with service
Professional development opportunities at all levels
Reimbursement on work shoes, sight tests and professional memberships
Modern and spacious discounted live in accommodation for eligible roles
Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
Team Member of the Month Awards
Discount on Grantley Halls Restaurants, Spa products and Gift Shop
Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
Cycle to work scheme
Access to Wagestream, allowing you to instantly access your wages
Simplyhealth - Health cash plan
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