A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. Responsibilities: Leading and supporting the housekeeping team, including Room Attendants, House Porters, Laundry Attendants, Public Area Cleaners, and Floor Supervisors Coordinating daily housekeeping operations, assigning tasks, and ensuring smooth day-to-day service delivery Providing training, guidance, and quality spot checks to maintain exceptional standards Managing key administrative tasks, including rota planning, agency timesheets, emails, and departmental records Acting as the main point of contact for housekeeping, liaising with internal departments, guests, and external suppliers Monitoring inventory levels for cleaning supplies, linens, and guest amenities, and raising purchase requests where needed Supporting guest requests and resolving housekeeping-related concerns promptly and professionally Assisting with scheduling deep cleans and special projects to ensure minimal disruption to the guest experience What we're looking for: Previous experience in housekeeping or hotel operations, ideally in a luxury or lifestyle hospitality environment Strong organisational skills with the ability to manage multiple priorities in a fast-paced setting Excellent communication and interpersonal skills A hands-on leadership style with the ability to motivate, coach, and support a team Strong attention to detail and a commitment to delivering exceptional service standards Confidence in handling guest concerns and collaborating across departments Someone who embodies Lore Group's core values: Family, Discovery, Detail, and Spirit Salary : £31,738 p/a service charge, plus benefits At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including: * Guest experience including dinner and drinks * 6 complimentary nights a year at any Lore Group hotel * Lore Group Employee & Immediate Family Rates * Lore Group Friend and Family Rates * 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery * 50% discount in Lore Group restaurants and bars * Discounts in our spa and cinema * Contribution towards Health - Cash Plan * Life Assurance * Length of service incentives (additional holiday) * Bespoke training programmes * Free meals on duty * Incentives such as Ride-to-Work and season ticket loan * Quarterly employee award ceremony and company staff parties * Employee assistance programme