GMP Recruitment are proud to be in partnership with a Droitwich based healthcare and technology company who support highly recognisable brands throughout the UK. Due to continual success and expansion, we are recruiting a Customer Service Executive to join their team on a full time, permanent contract. This position would suit any recent graduates who are future-focused, quality-focused and customer-focused and want to join a fast-growing business that can offer career development opportunities and on the job training. The successful candidate will need to be an excellent communicator, as you will be speaking with a variety of customers from management level to front line staff. You will also need to have excellent listening skills and good problem-solving abilities; all delivered in a polite and professional manner. This is a hybrid position where you will be required to work in the office Monday – Thursday and work from home on Fridays offering a starting salary of £25,000. Customer Service Agent main duties: * Delivering excellent customer service. * Delivering successful implementations of a variety of products across the group as required. * Delivering frontline application and technical support and training * Working efficiently to meet call targets and daily call objectives. * Producing monthly and ad hoc reports when required. Customer Service Agent required skills and experience: * Both graduates and experienced candidates are welcome to apply as training will be given * A positive and proactive approach * Helpdesk or call centre experience would be preferable * Good IT skills necessary including Word and Excel * Clinical knowledge or experience of hospital processes is preferred * Organisational skills and time keeping essential An immediate start can be available for the right candidates. The key to success is attitude, reliability and enthusiasm. If the above position sounds perfect for you, or you require more information, please click apply or contact GMP Recruitment directly. GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency