Overview
Role: Field Service Engineer
Location: North East London / Essex (based at/allocated to the Bexley Service Centre DA1 5QJ)
Hours: 45 hours per week | 08:00 – 17:30, Monday to Friday. Flexible 40-hour per week option available.
Salary: £49,935.60 – £51,480.00 per annum DOE (based on 45 hpw)
This is a mobile role servicing, repairing and maintaining specialist vehicles at customer sites and company workshops. You will play a vital role in ensuring vehicles are safe, compliant and operating at peak performance.
Key Responsibilities
* Diagnose and repair faults on vehicle chassis and mounted equipment
* Carry out servicing and maintenance to a high standard
* Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
* Use diagnostic software and tools to identify and resolve issues
* Log all work using PDA software and maintain accurate service records
* Travel to customer sites across the UK, sometimes at short notice
* Maintain a clean and safe working environment at all times
* Communicate clearly with customers and provide excellent service
* Support health and safety practices and complete risk assessments as required
Ideal Candidate
* NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
* Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
* Strong diagnostic and fault-finding skills
* Knowledge of vehicle technology systems and compliance standards
* Comfortable working independently and managing your own workload
* Excellent communication and customer service skills
* Flexible with working hours and willing to travel
* General computer literacy and ability to complete technical documentation
* Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
Why Youll Love Working Here
* 25 days holiday plus Bank Holidays (pro rata for 4-day weeks)
* Enhanced Pension Scheme and DIS Benefit
* Employee Assistance Programme with 24-hour helpline
* Health Shield Medical Cash Plan
* GP Anytime online health service
* Training and Development opportunities
* Cycle to Work Scheme
* Care Concierge and Occupational Health Support
* My Benefits Platform with discounts
* Independent Mortgage Advice
Please note: This role is not a sponsoring organisation. Applicants must have the right to work in the UK or be able to secure it independently. Dennis Eagle is an equal opportunities employer and disability confident organisation; we guarantee to interview all disabled applicants who meet the minimum criteria.
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