Overview
Role: Internal Sales Executive
Location: West Thurrock
Hours: Full time
Salary: £30,000 per annum
Responsibilities
* Process customer orders accurately and check product availability
* Follow up on quotes and sales enquiries, and upsell where possible
* Manage backorders and monitor stock availability
* Handle stock returns and liaise with the Customer Care team for faulty or damaged goods
* Take ownership of customer issues and log them correctly
* Deal with customer complaints and escalate when needed
* Maintain accurate customer records and systems
* Support general customer service tasks as required
* Contribute to improving overall customer service within the branch
Requirements
* Strong communication skills (written and verbal)
* Good customer service and people skills
* Well organised and able to manage multiple tasks
* Good attention to detail
* Confident using computer systems (e.g. Windows-based systems)
If you are interested in this role, please apply below with your most recent CV.
WGCTEMPS
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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days
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