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Quality Assurance Officer
As a Quality Assurance Officer, you will be responsible for implementing policies and procedures, ensuring all quality documentation is completed satisfactorily, including auto coding, while always complying with company operating requirements.
Main Duties and Responsibilities
* Ensure implementation of food safety and quality policies and procedures.
* Carry out daily GMP audits, including in spice room, glass audits, personal hygiene audits, finished product audits, temperature audits, internal audits, and production paperwork audits, including gases, weights, metal detection, and Foss.
* Collect and prepare samples for taste panels.
* Conduct taste panels as per customer requirements and trend results daily.
* Conduct DNA audits—Si entry against Label verification records/mass balances.
* Conduct training for production supervisors on metal detection, gas and weight checking, and Foss operation.
* Maintain and update glass and hard plastics log.
* Perform weekly calibration of scales and temperature probes.
* Responsible for weekly hand swab collection, daily change of species swabs, allergen washdown swabs, and start-of-production ATP swabs.
* Conduct and record random daily checks at all stages of the process from raw materials to finished product, e.g., catch weight and fixed weight checks, CCP checks, and auto coding checks.
* Carry out customer complaint investigations and report findings and root causes to the manager. Ensure corrective actions are recorded and implemented.
* Find product information for DNA traces.
* Ensure strict adherence to quality, food safety, hygiene, ethical, product labelling, and allergen handling processes.
* Assist in the investigation of customer complaints.
* Assist in conducting internal audits.
* Collect and log micro samples when required.
* Conduct weekly calibration of scales and temperature probes.
* Monitor pest control trapping boxes weekly, ensuring compliance with company policies and procedures, standards of operation, and safety protocols.
Knowledge and Experience
Similar experience within a customer-oriented and fast-paced environment is essential, along with knowledge and understanding of the food industry and quality assurance principles.
The ideal candidate will be customer-driven, organized, able to set a good example, and an excellent communicator.
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