An exciting opportunity has arisen to join the Public Transport Unit within Stirling Bus Station as an Admin Support Modern Apprentice. Within the Public Transport Team, you will assist and learn to provide effective administrative support with particular responsibility for providing front-line public transport information, issuing tickets and passes on behalf of bus companies and assisting with the administration of the Concessionary Travel and Disabled Parking Badge schemes and the Demand Responsive Transport (DRT) and TaxiCard booking service. ⢠To work towards a Customer Service Modern Apprenticeship SCQF Level 5 qualification\n⢠To develop Core Skills and Metaskills\n⢠Working flexibly, participating in any other tasks as required;\n⢠Any other appropriate duties. This section details the knowledge and skills including any qualifications, specific training or experience required.\n\nEssential Criteria:\n⢠Nat 5 English and Nat 4 Maths\n⢠Excellent customer care skills\n⢠Good computer skills, including mobile technology and internet\n⢠Ability to work flexibly\n\nDesirable Criteria:\n⢠Good knowledge of the local geographic area\n⢠Good knowledge of local bus services\n⢠Knowledge of database systems