About TELUS Digital
TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
About the role:
The Senior Pricing Analyst - AI & Data Solutions is responsible for supporting the Pricing and Solutions teams in the processes of offering services to new potential and current clients of TELUS Digital, through the development & maintenance of financial models established by the company, with the purpose of establishing competitive pricing structures, ensuring that all risks and costs associated with the business are considered within the analysis, thus ensuring that the company is successful in achieving its financial objectives in the new businesses obtained.
Main Responsibilities: Support TELUS Digital Global Pricing team to:
* Document current AI pricing processes, pricing models, data drivers/requirements
* Support development of a standard global pricing model(s) for use in AI solutions
* Collect and validate default data provided by AI finance, operations and support teams for delivery locations and solution types
* Model operational variables & relevant data to generate projected P&Ls of future accounts for AI and joint-CX opportunities
* Incorporate results into summary financial reports that detail pricings, complying with the financial objectives of the company
* Support post-implementation reviews of new businesses obtained by the company
* Maintain financial models, working with different stakeholders to ensure the most accurate and up-to-date assumptions to be used in the global pricing model
* Propose improvements to the model(s) used
Requirements:
* University Degree in Finance, Business, engineering - Required
* Masters in Finance of Business Administration is a plus
* 5+ years financial modelling and/or pricing experience
* 2+ years experience in Finance, Commercial and/or Operations team providing financial analysis
* English - B2:
* Oral and written comprehension
* Excel Advanced - Required
* Google Sheets Advanced – Required
* JavaScript or Google Apps Script - Preferred
* Knowledge/Experience in Budgeting
* Cost Accounting, Financial & Price Modeling
* Process Documentation and Mapping
* Knowledge of Operations in Call Center