Job Summary
We are seeking a dedicated and passionate Cafe/Buttery Manager to oversee the daily operations of our café and also assist in our shop. This role is essential in creating a welcoming environment for our customers while ensuring the smooth running of all café activities. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to delivering exceptional customer service.
Responsibilities
* Manage all aspects of café operations, including staff supervision, inventory management, and customer service.
* Develop and implement operational procedures to enhance efficiency and productivity.
* Train, mentor, and motivate staff to provide high-quality service and maintain cleanliness standards.
* Ensure compliance with health and safety regulations, as well as food hygiene standards.
* Create an inviting atmosphere through effective layout and presentation of food and beverages.
* Monitor stock levels and place orders for supplies as needed to ensure uninterrupted service.
* Handle customer inquiries and complaints professionally to ensure satisfaction.
Qualifications
* Previous experience in a managerial role within the food service industry is a must preferably with cafe experience
* Strong leadership abilities with excellent interpersonal skills to engage effectively with staff and customers.
* Knowledge of food safety regulations and best practices in café management.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Proficient in using point-of-sale systems and basic computer applications for inventory management.
* A passion for food and beverage trends, with creativity in menu planning is an advantage.
* Flexibility to work varied shifts, including weekends as required by the business needs. If you are enthusiastic about creating memorable experiences for customers while leading a dynamic team, we encourage you to apply for this exciting opportunity as a Cafe/Buttery Manager.
Job Types: Full-time, Permanent
Pay: £14.00-£15.00 per hour
Expected hours: 38 – 46 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person
Reference ID: GREEDY01