3-Month Contract | East Kilbride | Inside IR35 | On-Site
Were looking for an on-site IT Support Engineer to support around 60/70 users across a broad mix of hardware, software, applications, and basic networking. Youll be the sole IT presence on-site, backed by a remote Infrastructure team for escalations.
Key Responsibilities Provide hands-on 1st/2nd line IT support for laptops, desktops, Windows 10/11, O365, Teams and business applications
Work on incidents and service requests via the ticketing system
Support onboarding/offboarding, account setup and device deployment
Troubleshoot and maintain label printers, scanners, network points, WiFi, routers
Install, configure and decommission end-user devices
Basic network support including patching and connectivity troubleshooting
Hardware repair support and data migration, plus vendor coordination
Manage inventory and stock of IT equipment
Handle IT equipment disposal following internal processes
Support global IT teams with local hands-and-feet tasks
Create/update knowledge base articles for end-users
Be visible on-site proactive walk-arounds and user engagement
What Were Looking For Solid experience as an IT Support Engineer / Desktop Support Engineer / IT Support Analyst
Comfortable working independently as the sole on-site engineer
Strong knowledge of Windows, O365, Teams and common enterprise software
Confident troubleshooting hardware and basic networking issues
Excellent communication, organisation and user-facing skills
Why This Role? 3-month contract with immediate start
Balanced hardware + software workload
Autonomy, variety and global IT team support
Modern environment with new equipment
If you're an IT Support Engineer, Desktop Support Analyst or IT Support Analyst and looking for a varied and rewarding position then apply now for immediate consideration.
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