French speaking Sales and Customer Relations Assistant
Telford
Ref: 5475G
Company Profile
You would be working for an award-winning market leading manufacturer part of a larger international Group
Responsibilities
French speaking Sales and Customer Relations Assistant
Salary: up to around £28,000 per annum
Location: Telford
Hybrid working options available
Ref: 5475G
Main Duties:
This role should be focused on improving the value of sales, giving the customer first class service, offering assistance such as alternative products and promotional offers.
The Role:
– Provide exceptional customer service to maximise sales opportunities
– Collaborate with the marketing team to inform customers about current promotions
– Generate appointments by conducting sales calls to both new and existing customers.
– Travel alongside the European Sales team and represent the company at exhibitions when required
– Offer administrative assistance to the International Sales team
– Work on constantly improving procedures to enhance customer service efficiency
– Analyse how competitors are fulfilling customer needs
– Document and escalate customers’ complaints as required
Candidate's Profile
– Fluent in French (written and spoken) essential
– Previous experience in a high volume Customer Service role
– Knowledge of Export documentation and procedures
– SAP knowledge would be of an advantage (training provided)
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