A national charity organization based in Cardiff is urgently seeking a Service Desk Support Analyst to provide essential IT support to around 1200 staff. The role involves managing user accounts, troubleshooting hardware and software issues, and utilizing IT Service Management tools. Competitive benefits are provided, including hybrid work options and professional growth opportunities. Candidates need prior experience in a Service Desk role and must be eligible for SC security clearance. #J-18808-Ljbffr