A leading IT recruitment firm is seeking a SAP Support Analyst to provide 2nd line support for SAP applications in a hybrid working environment. This role involves managing incidents, diagnosing issues across various SAP modules, and ensuring system stability. Ideal candidates should have solid experience in ITSM processes and root cause analysis. The position offers a competitive salary up to £45,000 per annum, with one day a week on-site in Birmingham. #J-18808-Ljbffr