Job Summary – Front Office Manager
Delta Hotels by Marriott Preston:
Set within a beautiful Victorian manor house, Delta Hotels by Marriott Preston
offers a welcoming retreat just off the M6. With stylish bedrooms, a vibrant
Brew Bar, Cast Iron Grill, and excellent leisure facilities, we pride ourselves
on delivering memorable stays for both business and leisure guests.
This is a full-time role, working 40 hours over 5 days,
including evenings, weekends, and bank holidays.
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The impact you’ll make:
You’ll be the face of the hotel - the first hello and the final goodbye. From
seamless check-ins to personalised guest interactions, you’ll create standout
experiences that keep guests coming back.
Leading a dynamic Front Office team, you’ll set the tone for
exceptional hospitality, ensuring every guest feels valued, recognised, and at
home from the moment they arrive.
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What you’ll do:
• Lead and inspire the Front Office team across Reception & Nights
• Deliver exceptional guest experiences and handle any issues with confidence
and care
• Drive operational excellence, ensuring smooth day-to-day running of the
department
• Manage budgets, payroll, and financial performance to meet targets
• Collaborate with other departments to ensure a seamless guest journey
• Recruit, train, and develop your team to achieve their full potential
• Ensure full compliance with Marriott brand standards, safety, and procedures
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What we’re looking for:
• A natural leader with a passion for hospitality
• A people-focused approach with strong communication skills
• A hands-on, proactive mindset
• Strong organisational and problem-solving abilities
• Experience in Front Office or hotel operations (supervisory/management level
preferred)
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Perks you deserve:
• Team-spirited co-workers and supportive leadership
• Ongoing training and career development opportunities
• Competitive salary and benefits package
• Meals on duty
• Free Leisure Club access on site
• Global hotel discounts for you, your friends, and family
• Employee Assistance Programme
• Access to Benefits platform