We are seeking a pro-active and well-organised individual to fill this rewarding role based within our School of Construction and Engineering. You would work closely with students, their parents, Lecturers and other College staff, working in a proactive way to ensure students attend College regularly and achieve their learning goals. Responsibilities include identifying and acting immediately on problems relating to student attendance, punctuality and progress to ensure that students maintain an excellent attendance record. You would take a pro-active role, including engaging ‘at risk’ learners in person and over the telephone. You would also maintain College systems, produce reports on different groups, discuss students’ progress with teaching staff and arrange student disciplinary meetings regarding attendance.
You will have a minimum of 2 years’ administrative experience in a busy environment with good IT skills; experience of the education sector would be an advantage. You should also have excellent customer service, interpersonal and communication skills, and enthusiasm for working with young people. You must be able to start work at 8.30am each day.
Hours are expected to be as follows: Monday 8.30am – 4.00pm, Wednesdays 8.30am – 4.00pm & Fridays 8.30am – 3.30pm.
Please note, we are not able to offer sponsorship for this role.
Richmond upon Thames College is part of the Harrow, Richmond and Uxbridge College Group (HRUC) and is one of London’s most successful Further Education Colleges providing education and training to 16-19 year old’s and adults from across Richmond, London and Surrey, for over 80 years. We have opened a new building in 2020 and developed a brand-new technology-focused STEM Centre in September 2024.
At HRUC we offer free onsite parking, wellbeing programme, cycling to work scheme, among other company benefits. This exciting and innovative new learning environment is located within the grounds of the current college site, so remains convenient for public transport links – it is adjacent to the A316 and just a short walk from Twickenham rail station and a number of regular London bus routes.
*Please note, we do not offer sponsorship for this role.
Notice for Recruitment Agencies:
HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.
Further details:
The College is committed to the Safeguarding of all students and children, actively promoting the welfare of children. It is an offence to apply for this role if the applicant is barred from engaging in regulated activity with children.
A number of Safeguarding vetting checks will be undertaken on all successful candidates prior to commencement in post.
This post is not exempt from the Rehabilitation of Offenders Act (ROA) 1974 or amendments made (Exceptions Order 1975 (amended 2013 & 2020))