Anderson Knight is working in partnership with a prestigious drinks company based in Catrine, Scotland, to recruit an Administrative Assistant to join their Customer Services team.
This is an excellent opportunity for a motivated and ambitious individual looking to build their career within a well-established and supportive business.
This role is ideal for someone at the start of their career who is interested in customer service and office based work. You will join a friendly, supportive team where full training will be provided.
As a Customer Service Advisor, you will help with basic admin tasks, respond to customer enquiries, and support the team with day to day duties. This is a great opportunity to build confidence, learn new skills, and grow within the company.
Key Responsibilities
* Manage and maintain the shared customer service inbox, ensuring timely and accurate responses
* Perform data entry tasks with high attention to detail
* Provide general administrative support to the customer service team and wider business
* Prepare and update documents, reports and spreadsheets using MS Office, particularly Excel
* Support internal processes to ensure efficient workflow and strong customer service delivery
* Work closely with a small team of three, contributing to a positive and collaborative environment
About You
* Previous experience in an administrative or customer service support role
* Confident using MS Office packages, especially Excel
* Strong organisational skills with the ability to prioritise workload
* Excellent communication skills, both written and verbal
* High attention to detail and a proactive approach
* Positive attitude with a desire to learn, grow and progress within the business
* Due to limited transport links, a full driving licence and access to a car are essential
What's on Offer
* Salary from £25,000 depending on experience
* Full-time role, Monday to Friday, 9am-5pm
* Flexible Fridays with a 2pm finish
* Fully office-based role within a friendly and supportive team
* Excellent opportunity for development and progression
* Staff discount on products
If you are interested in this opportunity, please apply with your CV in confidence.
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