Get AI-powered advice on this job and more exclusive features.
Position
POSITION: Beauty Consultant
LOCATION: Dundee
REPORTS TO: Counter Manager
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. Your role involves driving beauty sales by achieving targets, promoting the brand, and providing personalized luxury service to customers. This is a full-time role.
Throughout your work, demonstrate an attitude that reflects Parfums Christian Dior at all times.
Sales
Main Responsibilities
* Be an expert on makeup and skincare, able to present and apply products to inspire and attract new clients.
* Proactively sell Parfums Christian Dior products and deliver a luxury standard of service.
* Achieve or exceed sales targets set by your line manager.
* Link sell across product categories to increase average transaction value (ATV) and units (ATU).
* KPI: Meet set sales targets.
Service
* Have comprehensive knowledge of all Parfums Christian Dior products and propose personalized recommendations.
* Initiate contact with clients and welcome them both on counter and through traffic stopping.
* Develop personal relationships with clients, gain loyalty, and introduce the DIOR VIP loyalty and reward scheme.
* Educate clients on products and the brand.
* KPI: Achieve the Mystery Shopping target.
General
* Participate in merchandise management, ensuring compliance with corporate guidelines.
* Monitor stock levels, report issues, and ensure sufficient inventory.
* Follow all company procedures and policies outlined in the employee handbook.
* Update client data and sales information using the ipos tool.
* Utilize the customer database on ipos to build clientele through calls, product launch events, and appointments.
Profile
Person Specification
* Creative: able to evoke the emotions associated with fragrances.
* Tenacious: willing to go the extra mile to ensure customers receive the best luxury service.
* Results-driven: actively seek ways to grow the business through events and counter activities.
* Self-confident: comfortable engaging with customers using strong selling skills.
* Impeccably groomed and presented, embodying the elegance associated with Parfums Christian Dior.
Previous experience in luxury, consultative sales is required. Experience in beauty and fragrance sales is advantageous.
Additional Information
At Parfums Christian Dior, our excellence is rooted in our heritage and forward-looking values. We believe diversity enriches our teams and promote an inclusive work environment. We encourage diversity in all forms and respect each candidate's individuality.
Are you currently an LVMH employee? Please apply online directly on our internal job board, voices.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Training, Management, and Customer Service
Industries
* Personal Care Product Manufacturing
#J-18808-Ljbffr