Your newpany
Working for a large utilities organisation based in Newport.
Your new role
1. Responsibilities include investigating and resolving system errors, managing access requests, and supporting users with technical queries.
2. Maintaining accurate records, updating training materials, and escalatingplex issues to IT when needed.
3. Approving SRM access requests from the business
4. Reviewing and approving low-value shopping cart requests and providing feedback to the business areas should a cart be rejected
5. Take ownership of responding to procurement-related queries and requests, via the department's messaging centre.
What you'll need to succeed
6. This role supports purchasers across the business, so candidates need tomunicate clearly, keep colleagues updated on progress, and respond helpfully to queries.
7. The job involves handling multiple requests at once, acting promptly, and following up to ensure tasks arepleted efficiently.
8. Candidates should have hands-on experience with SAP and SAP SRM purchasing systems, as the role involves managing Ask Procurement ServiceNow tickets (requests for support from users).
9. A methodical approach to troubleshooting and a good understanding of procurement processes are important.
What you'll get in return
10. The DBS check is covered by the agency.
11. Start 7th January
12. £ per hour
13. Temporary until end of April 2026 with possible extension
14. Staff parking
15. Hybrid working - 2 days office-based.