Are you passionate about IT and eager to launch your career in a forward-thinking tech environment?
Join Dental Dynamix, the UKs leading dental IT & digital imaging support partner, as an IT Apprentice. Be part of a team that provides end-to-end solutions in IT, cloud backup, remote support, and imaging systems for dental practices across the UK.
As our IT Apprentice, youll work alongside experienced engineers to support clients networks and hardware, troubleshoot software and imaging systems, and help deliver seamless IT services to dental practices. Youll gain hands-on experience, learn industry best practices, and contribute to a company that prides itself on proactive, high-quality support in a specialized healthcare technology setting.
In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Answering initial phone calls from customers and logging cases accurately in the ticketing system.
2. Providing 1st line support to resolve common IT and software issues.
3. Developing into 2nd line support,...