A little bit about us: EMG Solicitors is an award winning Legal 500 law firm with offices across the North but acting nationally, specialising in Court of Protection, Deputyships, Family Law and Mediation, Residential Conveyancing, Dispute Resolution, Employment Law, Education Law and Wills, Trusts & Probate services. Our mission is to provide the legal support our clients require in order to achieve anything from their basic needs to their wildest dreams and everything in between. What are we looking for? We are currently looking to recruit an experienced Personal Assistant to support the Director of Residential Conveyancing. Where will you be based? This role will be based from our Durham office, but we would expect you to travel and work from other offices from time to time. How many hours will you be working? This is a full-time role which is 35 hours per week, however at EMG Solicitor we work flexibly, it’s not a 9 to 5 role, but we do expect the work to be done, when you do it can be largely up to yourself, and the Director you are supporting. A brief overview of the role: This role works within the Residential Conveyancing team, supporting the Director in the day-to-day running of the department. You will provide high-level administrative and organisational support, managing the Director’s diary, inbox, and task list, and assisting with elements of their client caseload. You will be expected to take a proactive approach to managing tasks and enabling the Director to focus on their wider strategic and fee-earning responsibilities. What will we expect from you: Generating work Your work will primarily come through delegation from the Director, though there will be opportunities to take initiative and manage tasks independently. We value team members who take a proactive approach. For a PA, this might include: Identifying and implementing improvements to administrative systems or processes. Anticipating the needs of the Director and the wider team. Supporting internal initiatives and communications that enhance team effectiveness. We’ll support you in developing your role, offering guidance and any additional training you may need to succeed. Undertaking work You should be passionate about providing: High-quality, professional administrative support that is timely, accurate, and discreet. A positive and solutions-focused approach to supporting the Director and the wider team. We take the view we stand and fall as a team - you will need to work both on your own and as part of a team. Getting paid for the work you do. Provide high-level administrative and organisational support to the Director. Manage the Director’s diary, emails, task list, and appointments. Draft correspondence and documentation on behalf of the Director. Liaise professionally with clients, colleagues, and external contacts. Organise and prepare for meetings, including papers, minutes, and action tracking. Support the Director’s expert witness work, including scheduling and paperwork. Assist with document management and organisation of the Director’s caseload. Co-ordinate travel arrangements and process expenses. Contribute to departmental organisation, communication, and project work. Review and improve administrative systems and processes. Support business development and marketing activities relevant to the department. Assist with ad hoc tasks or provide occasional support to other team members as needed. Enable the Director to focus on strategic leadership and team development by managing operational tasks efficiently. To be able to perform this job you will need: Previous experience as a Personal Assistant or in a similar senior administrative role, ideally supporting a Director or Partner. Strong organisational skills, with proven experience of diary management, meeting co-ordination, and proactive task handling. Excellent verbal and written communication skills, with a professional and confidential approach. Highly proficient in Microsoft Office and confident using email systems, online portals, and other business technology. Ability to prioritise, multitask and work to deadlines with accuracy and attention to detail. Confident using initiative, exercising sound judgement, and managing tasks independently. Flexible, self-motivated, and solutions-focused with a positive “can do” attitude. Strong team player, able to collaborate and contribute to a supportive working environment. Educated to a good standard, including GCSEs in English and Maths; A-levels or equivalent experience preferred. Experience in a legal or client-facing professional services environment is desirable. A little bit about the colleague we’re looking for: We’re looking for a colleague who aligns with our core values of: Cooperation - we proactively support our clients and each other. Courage - we are ambitious and think big. Excellence - we deliver excellence. Integrity - we are open and transparent. Kindness - we value people, communities, having fun and being happy. We want someone who will work proactively to deliver exceptional client service through the knowledge and skills they bring to the role. We want someone who will go the extra mile for both their clients and their colleagues, so we can all achieve anything from our basic needs to our wildest dreams and everything in between. What you can expect from us: Firm wide annual bonus scheme, in addition to a competitive salary 4% Pension employer contributions offered through Standard Life 25 days holiday entitlement per year (FTE) with an additional three days off at Christmas 5 extra days paid leave on your 5-year anniversary – (and every 5 years thereafter) Life Assurance providing your loved ones with a 3 X salary death in service benefit. Employee Assistance Program – a Freephone number you can call 24/7 for personal, legal and financial issues; to arrange counselling and a GP helpline. Free annual flu injection EMG Rewards – Vivup app & Tastecard apps offering discounts across a large number of retailers. £50 Gift card on your birthday as well as a late start or early finish £50 Gift card at Christmas plus Christmas closure (subject to variation) Cycle to work scheme. Salary Sacrifice Electric Car scheme. Fruit and refreshments in each office If you want to take the family or friends out, we have two passes for the Beamish open air museum which you can book out and take up to 10 people. Opportunity to join EMG working groups, such as our Green Team, Better Health at Work Team, Empowerment, Diversity and Inclusion Team & our Community Team Regular surveys to understand issues our team care about. Includes regular guest speakers on a wide range of topics. EMG Solicitors are an equal opportunities employer To apply for this role, you must have the right to work within the UK