Account Manager
Barbour EHS
Location: Remote with occasional travel to London or Newcastle for training & meetings
Salary: Up to £30,000 + Commission
Job Type: Full Time
About Us
Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.
We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.
About the role
Join our dynamic Customer Care team! We're seeking an accomplished Account Manager at Barbour EHS to champion our customers and maximize their service experience.
Key Duties:
1. Manage a wide variety of accounts and be their first point of contact
2. Achieve your targeted renewal rate
3. Support your customers by providing training on how to use the service, supporting them with tasks, troubleshooting any issues and answering their queries
4. Keep in regular contact with your customers to help you monitor changes in their business or usage so you can respond accordingly and support them best
5. Offer and sell addit...